Menzis

Healthcare insurer Menzis has a clear goal: take the smaller label Confior and its activities out of the market with a solid deadline. Because Menzis always contacts her clients for contract extension at the end of the year. And also in 2009, Menzis wants this letter to arrive at the client on time! We visit Bas Bakker, Commercial Manager, to ask how Menzis and Valori realized this challenge together. "Valori is very good at, besides clear communications with the stakeholders, anticipating things that may happen," Bakker says.

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