General terms and conditions

General Training Terms and Conditions

In the General Training Conditions you can read which articles apply to Services that consist of providing training, courses and courses.

Algemene voorwaarden Valori incl. voorwaarden trainingsdiensten, 16 juli 2018

Complaints

As an organization, Valori considers quality and customer satisfaction of paramount importance. Partly in that context, Valori takes every Complaint from a Participant seriously.

If you want to submit a complaint about a Training, please read our extensive complaints procedure which states how Valori handles Complaints submitted by Participants or Training offered through Valori. You can also read in this document how you make a complaint known to us.

Valori Klachtenregeling